About Usability Resources – Creating exciting new products is your business. Helping you understand your target end user is mine. I’m Kay Corry Aubrey, and I help development teams launch new products and services that are easy to use.
With over 25 years of experience in qualitative research, usability, and interface design I can help you deliver a product that people enjoy and that works in the real world. My recent clients include Abt Associates, AT&T, Nuance Communications, Columbia University, Concord Consortium, Commonwealth of MA, The Broad Institute, Pillo Healthcare and the Mayo Clinic. In addition to consulting I also train others in UX Research and Usability Testing. I train teams through my company, the RIVA Training Institute, and Northeastern University’s Bouve College of Healthcare.
User Experience/UX Research for Innovative Products and Services
I most enjoy helping my clients understand users in niche and newly developed markets. I work with smart home products, web and mobile applications as well as with physical products. For example, older adults are our fastest-growing demographic, they are typically the most under- serviced when it comes to technology and user experience. I can help you launch a product that resonates with this and other target markets, delighting them with ease-of- use and the shortest possible learning curve.
When you do business with Usability Resources Inc, your privacy is protected
When you do business with my company, you can expect meticulous attention to your privacy and anonymity. Please read the Usability Resources Inc privacy policy to understand how your personal information is protected.
A Little About Me
I started in User Experience back in 1991 working as a user interface designer. Ten years later, I launched Usability Resources, Inc. Around 2006, I realized I enjoyed UX research more than design and focused my business in that direction. Since then I have worked with a wide range of end users and provided companies with valuable insights into the way their customers see and experience their products.
- Master’s degree, Information Systems. Northeastern University School of Engineering
- Master’s degree, Social Work. Boston University
- Bachelor of Arts, McGill University
- Certificate in Graphic Design, School of the Museum of Fine Arts
- Riva-certified Master Moderator
My company, Usability Resources Inc was founded in 2002. It is a Massachusetts S-Corporation and is WBE/DBE certified in Massachusetts as a woman-owned business. Usability Resources Inc is also WOSB certified by the US Small Business Association.
Gary Lombardo, Director of Product Management, Citrix