Usability studies do not need to be done face-to-face. If your product is digital (e.g., a mobile or desktop app or a Web site) you can save money and effort by running remote usability studies, which are run over the Internet using an application-sharing tool such as Zoom, WebEx or FocusVision. During a remote session the team observes the study from the comfort of their office from any location on earth that has high-speed Internet. If you are running the session in a foreign language a translator provides simultaneous translation through a separate phone line. …Continue Reading