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Not sure if your product or design is intuitive?
Or if it is optimized for the marketplace?


I leverage my skills and passion as a user researcher combined with my background in user interface design to guide teams towards making products that are easy and satisfying for people to use. I work in person or virtually, with individuals and groups, to not only gather usability feedback but also to learn how well your product will function in the real world.


PRACTICAL USABILITY
As I work with clients on a solution I select the amost appropriate method to translate your end user's needs into a simple and satisfying user experience. Because often my clients are new to "UX" I teach them about the field so they are comfortable with the process.
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USABILITY TRAINING
I teach usabiity research and testing methods as part of my consulting services and for the RIVA Training Institute. My courses are customized to the needs of the organization and designed to help employes leverage skills they already have within the field of usability/UX.
See other training >

RECENT PUBLICATIONS
"Qualitative Data Analysis Tools for Customer Journey Mapping"
- presented to the American Marketing Association.
"Book Review - Contextual Inquiry for Medical Device Design"
- by MaryBeth Privatera UXPA Magazine - June 2016.
Other articles >